Shipping Policy

  • The delivery time-frame for standard shipping can take 5 to 10 business days, depending on the location we are shipping to.
  • Faster shipping is available for an additional fee using Express Shipping.
  • Regardless of the shipping methods chosen, you will receive a tracking code and automated updates regarding the progress of your order being shipped. It is your responsibility to ensure you monitor the shipping updates sent to you and to click on your tracking number if you would like more details about the status of your shipment, including estimate date of arrival.
  • Unless you have specified other, all items shipped need to be signed for upon receipt - this is for your security. If you are not home or unavailable at the time of attempted delivery where signature is required, a card will be left in your mailbox which will provide details of the post office nearest to you where you can collect and sign for the receipt of your products ordered.
  • Shipping delays may take place during peak periods and due to acts of nature including but not limited to flooding.
  • Please check the order details carefully. The correct delivery address must be submitted at the time of order. We are not responsible for errors in the shipping address provided by the customer during checkout. Should a customer make an error in their shipping address, the cost for resending the order to the correct address shall be the responsibility of the customer and a handling fee of $14.95 will also apply.
  • Shipping is provided free of charge only if stated for a specific product offer. All shipping is sent via standard tracked shipping, unless Express Shipping is selected as an option by the customer, for which an additional fee will apply.
  • Express Shipping is also subject to our Shipping Policy as set out above.